Items purchased from Judith Poe:
For all repair inquiries, please email firstname.lastname@example.org. Please include your name, description of the repair required, photo of the damage, and proof of purchase.
If we are able to repair your piece, we will issue you a return authorization along with shipping instructions.
Repairs take 2-4 weeks to complete depending on the nature of the repair. We will return your repaired item back to you as soon as it is ready and will notify you via email with a tracking number as soon as it ships.
All repairs are subject to shipping charges.
We reserve the right to deny unreasonable repairs, returns, and exchanges.
Items purchased from another stockist:
Please contact the stockist that you originally purchased the item from.
If they are unable to help you, please email email@example.com and we will do our best to assist you.