Orders are processed pending item availability and credit card verification. Judith Poe Jewelry will contact you via email if there are any issues with your order.
Orders placed Monday - Friday after 12PM PST will begin processing the next business day and will ship within the allotted production time listed in the product details.
Orders placed on Friday after 12PM PST or over the weekend will begin processing on the following Monday.
For our international customers, USPS has announced they have begun suspending shipments to certain countries and are experiencing delays. We strongly suggest international orders be placed with DHL Express or UPS Expedited.
All orders will require a signature upon delivery.
All international orders are shipped via USPS First Class International
Orders may be subject to additional charges based on taxes, tariffs, and duties put into place by the receiving country. The buyer assumes all responsibility for any fees to be paid for at the time of delivery.
Printed invoices will not be sent with shipped packages in efforts to reduce waste. I cannot guarantee delivery dates unless a USPS Priority Mail Express is purchased, which is the only method of shipping with a guaranteed delivery date. FedEx and UPS are also great options!
Judith Poe Jewelry is not responsible for any orders once it is in the hands of the shipping courier, which includes any lost, stolen or misplaced packages during transit or upon delivery.