If you are not completely satisfied with the item(s) you received, you may return your purchase for a full refund, less any applicable shipping charges, within 5 days of your delivery date
The merchandise must be unworn, unaltered, with original packaging, and in resalable condition to qualify for a refund.
1. Contact us: email@example.com with your order # and reason for the return
2. We will issue a return authorization along with shipping instructions
3. We do not offer merchandise exchanges.
If you would like one Judith Poe item in place of another, simply return your original purchase by following the above return guidelines and place a new order for the item that you would like.
We will apply your refund to the original form of payment within 5 - 7 business days of receipt. You will be notified via email to the email address listed on your account when the refund is applied. Your bank may require additional days to process and post the refund transaction to your account.
If you have received JP jewelry as a gift, you may exchange it within 7 days of receipt for store credit. The piece must be unworn, in the original packaging, and show no signs of wear.